Refund policy

Legal notice: this placeholder was generated automatically and must be filled in with the real company details (legal entity, representatives, commercial register, VAT ID, supervisory authority) before going live.

1. Refund timeline

After a valid withdrawal, we will reimburse all payments you have made to us without undue delay, and in any event no later than 14 days from the day we receive notice of your withdrawal.

2. Right of retention

We may withhold reimbursement until we have received the vehicle back, or until you have supplied evidence that you have returned it, whichever is the earlier.

3. Method of refund

For this refund, we will use the same means of payment you used for the original transaction (card or bank account), unless expressly agreed otherwise with you. In no event will you be charged a fee for this refund.

4. Delivery costs

If you chose a delivery method other than the cheapest standard delivery we offer, we will only reimburse the cost of that standard delivery.