Return policy

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1. 14-day right of withdrawal

As a consumer you have the right to withdraw from this contract within fourteen days without giving any reason. The period begins on the day you, or a third party named by you, take possession of the vehicle.

2. How to withdraw

To exercise your right of withdrawal, inform us by post, email or via our withdrawal form. To meet the withdrawal deadline, it is sufficient that you send your notice before the withdrawal period expires.

NORDLAND Fahrzeugbau GmbH, Industriestraße 12, 30179 Hannover — contact@nordland-fahrzeugbau.de

3. Returning the goods

You must return the vehicle to us without undue delay and in any event no later than 14 days from the day you notified us of your withdrawal. Given the size and weight of our vehicles, we arrange collection with you individually. You bear the direct cost of returning the goods.

4. Loss of value

You are liable for any diminished value of the vehicle resulting from handling other than what is necessary to establish its nature, characteristics and functioning.

5. Exceptions

[If individual vehicles are manufactured to customer specification, the right of withdrawal may not apply to them under applicable consumer law – please review with legal counsel and complete this section.]